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Some moving companies require a moving contract and ask for a deposit prior to the move. If your moving company asks for a guarantee or deposit before the move begins, make sure you know exactly what you are signing. Find out about money-back guarantees, liability issues, insurance waivers.
The moving and relocation industry is a very competitive field, and most times you'll find a good company to do a good job based on their own merits rather then trying to lock in the job and force you to into a contract. But in some more metropolitan cities, like Boston, New York, and Chicago, moving contracts and/or deposits are normal due to the complexity of city living.